Senior DevOps Engineer and servant leader with 12+ years building production-grade cloud infrastructure for Fortune 500 companies. Expert in Kubernetes, AWS, and CI/CD automation. Led platform migrations serving millions of users with 99.9% uptime. Proven track record designing scalable systems in banking, insurance, media monitoring, aerospace, and public safety. Recognized with Employee of the Month for technical excellence. Specialized in infrastructure-as-code, GitOps, container orchestration, and observability engineering.
Architected and deployed multi-environment cloud platform (Staging, Master-Staging, Production) serving 500+ banking users with zero-downtime deployments and automated rollback, achieving 99.95% uptime
Led Kubernetes EKS v1.24→v1.28 migration across 3 production clusters (150+ workloads), implementing blue-green deployment strategy and custom CRD controllers, completing migration 2 weeks ahead of schedule
Engineered Kafka ecosystem integration (Confluent Platform, Kafka Connect) with Python-based smart contract automation, reducing deployment time from 4 hours to 15 minutes through Jenkins pipeline orchestration
Designed standardized Helm chart framework adopted by 8 development teams, reducing deployment complexity by 40% through templating abstraction and Kustomize overlays
Built secure secret management infrastructure using AWS Secret Manager with automated rotation (90-day cycle) and External Secrets Operator, eliminating hardcoded secrets across 50+ applications
Awarded Employee of the Month (March 2024) for exceptional platform engineering and technical architecture contributions
Technical Manager -
Komutel
May 2022 - Mar 2023
Tunis, Tunisia | Public Safety (911 Emergency Systems)
Led QA engineering team of 6 engineers, implementing test automation frameworks and performance testing infrastructure, achieving 30% productivity increase and reducing bug escape rate by 45%
Architected production AWS infrastructure using Terraform IaC, implementing automated provisioning and infrastructure drift detection, reducing manual errors by 90%
Engineered CI/CD pipeline automation with Jenkins declarative pipelines, implementing automated testing gates and deployment orchestration, reducing release cycle from 2 weeks to 3 days
Developed comprehensive testing strategy for mission-critical 911 emergency call systems handling 10K+ calls/day, ensuring 99.99% availability and regulatory compliance
DevOps Platform Engineer -
Neoxam
Sep 2021 - May 2022
Tunis, Tunisia | Banking & Insurance
Engineered and operated enterprise DevOps platform (Git, BitBucket, Bamboo, Jenkins, SonarQube, Veracode, Artifactory) serving 200+ developers, maintaining 99.9% SLA through automated monitoring and self-healing infrastructure
Automated Software Factory upgrades across Docker Swarm clusters using Portainer orchestration, implementing rolling update strategy reducing maintenance windows by 60% (from 8h to 3h)
Implemented Jenkins Configuration as Code (JCasC) with GitOps workflow across Dev, Staging, and Production environments, enabling declarative pipeline management and reducing configuration drift incidents by 85%
Developed Python automation SDK leveraging REST APIs for RBAC auditing across DevOps toolchain, automating permission reconciliation for 200+ users
DevOps Engineer -
Desjardins
Oct 2020 - Sep 2021
Montreal, Canada | Banking & Insurance
Architected complete platform infrastructure and DevOps automation tooling for enterprise banking applications serving 5M+ customers, implementing infrastructure-as-code patterns and GitOps workflows
Enabled 12 development squads to achieve continuous delivery through platform engineering, implementing self-service deployment automation and observability instrumentation, reducing deployment time from days to hours
Engineered reusable Java application blueprints with embedded best practices and deployed to Pivotal Cloud Foundry (Tanzu) using Concourse pipeline-as-code, adopted by 15+ microservices
DevOps Engineer -
Vermeg
Nov 2019 - Oct 2020
Tunis, Tunisia | Banking & Insurance
Led CI/CD infrastructure knowledge transfer from Shanghai team, assuming full operational ownership of infrastructure, database systems, and AWS resource lifecycle management across 3 regions
Pioneered GitOps architecture evaluation for enterprise product line, designing adoption roadmap and technical integration strategy for declarative infrastructure management
Engineered bare-metal Kubernetes cluster on RedHat infrastructure (5 nodes), implementing CNI networking, persistent storage, and production-grade dashboard with 20+ containerized workloads
DevOps Engineer -
IFS
Aug 2017 - Jul 2018
Ottawa, Canada | Aerospace & Defense
Led migration of 15+ project repositories from legacy IBM Anthill Pro to Bamboo CI/CD, including binary artifact migration to JFrog Artifactory, reducing build times by 35%
Administered Windows-based development infrastructure for Java aerospace applications, optimizing build tooling and CI pipelines for mission-critical systems
Software Developer -
Cision
Apr 2016 - Jul 2017
Ottawa, Canada | Media Monitoring Platform
Developed and maintained enterprise media monitoring platform serving 1.3M global users with 99.9% uptime, handling 500K+ API requests/day
Designed and implemented RESTful APIs, refactored legacy code, and resolved critical production defects, reducing incident response time by 40%
Platform Technical Specialist -
Cision
Sep 2014 - Jun 2016
Ottawa, Canada | Media Monitoring Platform
Deployed and validated CNW Group products for international clients across multiple regions, ensuring successful global rollouts and client satisfaction
Administered and customized MediaVantage platform instances on UNIX/Linux systems, tailoring configurations to meet specific client requirements across diverse use cases
Built custom BI reports using Pentaho and developed XML/XSLT transformations for automated, personalized email distribution systems serving thousands of users
Education & Certifications
Bachelor's Degree in Computer Science - Software Engineering & Information Systems
AWS Certified Cloud Practitioner - Amazon Web Services
Languages: English (Fluent), French (Fluent), Arabic (Native)